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© Copyright 2001 - 2024 WEX Health, Inc. - All rights reserved.

Copyright
Disclaimer
Privacy
Terms

Copyright

COPYRIGHT AND OTHER PROTECTION OF CONTENT

The content of My Benefit Express™ and all related printed materials, including logos and marks, are protected under the copyright law of the United States and other international copyright laws, trademark laws and other intellectual and proprietary rights. benefitexpress, or its licensors and their sub-licensors are the sole owners of all rights, title and interest to the copyright of the content of the site, regardless of media and technologies now existing or later developed. You are authorized to view and use information retrieved from this website solely for your personal or internal business purposes. Except with prior written authorization from WEX Health, Inc., no material available on this website may be copied, reproduced, downloaded, uploaded, displayed, sold, posted, distributed, incorporated into another work, used to create a derivative work, or otherwise exploited in any way, except that limited reproduction is permitted for your personal use. In no event may you remove any copyright or other proprietary notices or legends appearing on this site.

© 2001 - 2024 WEX Health, Inc. - All rights reserved.

Disclaimer

DISCLAIMER

All information related to insurance plans, policies and benefits provided on My Benefit Express™, or by any links to or from this website, is presented for informational purposes and is not intended to be an offer to sell or solicitation in connection with any product or service. You understand and hereby acknowledge that all information relating to insurance plans, policies and benefits provided on this website is supplied by the relevant insurance carrier or your employer. WEX Health, Inc. assumes no responsibility for any circumstances arising out of the use, misuse, interpretation, misinterpretation or application of any information supplied on the website. Nothing on this website should be interpreted as a recommendation for a specific treatment, benefit plan, product, course of action or medical or healthcare provider. You understand that any information provided directly to you by an insurance carrier supersedes any and all inconsistent information on this website.

© 2001 - 2024 WEX Health, Inc. - All rights reserved.

Terms

WEBSITE AGREEMENT

My Benefit Express™ - Terms and Agreement of Use

Terms and Conditions: WEX Health, Inc. offers and provides the web pages available at My Benefit Express™ to its clients, their employees and the general public. WEX Health, Inc. offers and provides webservices, including live chat site assistance, available at My Benefit Express™ to its clients and their employees.

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY WHEN ACCESSING My Benefit Express™. BY ACCESSING THIS WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE OR ACCESS THIS WEBSITE.

All information related to insurance plans, policies and benefits provided on My Benefit Express™, or by any links to or from this website, is presented for informational purposes and is not intended to be an offer to sell or solicitation in connection with any product or service. You understand and hereby acknowledge that all information relating to insurance plans, policies and benefits provided on this website is supplied by the relevant insurance carrier or your employer. WEX Health, Inc. assumes no responsibility for any circumstances arising out of the use, misuse, interpretation, misinterpretation or application of any information supplied on this website. Nothing on this website should be interpreted as a recommendation for a specific treatment, benefit plan, product, course of action or medical or healthcare provider. You understand that any information provided directly to you by an insurance carrier supersedes any and all inconsistent information on this website. You understand that any use of services on the site, including live chat assistance, shall not include any recommendation for specific treatment, benefit plan, product, course of action or medical or healthcare provider. Representatives providing assistance via the chatbot shall be restricted to site navigation.

The internet and this website are constantly evolving. WEX Health, Inc. reserves the right to at any time change or modify these Terms and Conditions or to impose new conditions with respect to your use of this website or assistance services. WEX Health, Inc. shall also have the right at any time to change or discontinue any aspect of or feature of this website or assistance services, including but not limited to content, functionality, and equipment needed for access or use. Such changes, modifications, or additions shall be effective immediately upon notice to you, which may be given by means including but not limited to posting on this website, electronic mail, or any means by which you obtain actual knowledge. It is your responsibility to review this agreement periodically for modifications. Your continued access and use of this website will constitute your full acceptance of this agreement and any modification as from time to time may be posted.

WEX Health, Inc. may collect, use and disclose your de-identified data, as well as trend and usage data ("Site Analytics") to be solely used for the purposes of improving or providing the services. WEX HEALTH, INC. WILL NOT COLLECT, USE, OR DISCLOSE PERSONALLY IDENTIFIABLE INFORMATION OR PERSONAL HEALTH INFORMATION THROUGH THE SITE ANALYTICS.
Confidentiality and Privacy: Although WEX Health, Inc. will take reasonable measures to protect the security of the information transmitted through My Benefit Express™, including using secure socket layer (SSL) encryption technology, you understand and acknowledge that any transmission of data may be illegally intercepted and thereafter used by third parties. WEX Health, Inc. shall not be responsible for any interception of data transmitted to or from the website. To protect your privacy, please do not use e-mail to communicate information you wish to be kept confidential. For additional terms and conditions relating to privacy, which are hereby incorporated by reference, see our Privacy Statement.
Ownership, License and Restrictions on Use: All right, title and interest (including all copyrights, trademarks, patent rights and other intellectual property rights) on My Benefit Express™, all information contained therein, and any information provided via any assistance services is and shall remain the sole property of WEX Health, Inc., its licensors, WEX Health, Inc. clients, and the insurance companies WEX Health, Inc. represents, as applicable. You are authorized to view and use information retrieved from the website solely for your personal or internal business purposes. Except with prior written authorization from WEX Health, Inc., no material available on the website may be copied, reproduced, downloaded, uploaded, displayed, sold, posted, distributed, incorporated into another work, used to create a derivative work, or otherwise exploited in any way, except that limited reproduction is permitted for your personal use. In no event may you remove any copyright or other proprietary notices or legends appearing on this website.
Assistance Services: This website contains the option for clients and client employees to use a live chat assistance service. You agree to only use the service for purposes of communicating with a representative of WEX Health, Inc. for general information purposes. You agree not to attempt to bypass any restrictions within the service, including without limitation its security features. You agree not to (i) take any action that may undermine the service's operation, features or functionality; (ii) transfer your account to another party or allow another party to access your account; (iii) use the service in any manner that could damage, disable, overburden or impair any of our or third-party networks or servers or for any unlawful or unauthorized purpose; (iv) restrict or inhibit any other user from utilizing the service; (v) attempt to gain unauthorized access to other user accounts or computer systems or networks connected to the service through hacking, password mining or any other means or otherwise attempt to compromise the security or integrity of the service; or (vi) collect information about other users, including without limitation email addresses, without their consent.

You are prohibited from using the services to transmit any unlawful, threatening, libelous, defamatory, obscene, pornographic, illegal, or any material that could constitute conduct that would be considered a criminal offense, violate the rights of any party, or which may otherwise violate any law or give rise to civil or criminal liability. In all cases, we reserve the right, but are not obligated, to remove any content, message or transmission you have made for any or no reason, including but not limited to, messages that, in our sole discretion, violate these terms.
Links: This website contains hypertext links to websites of other third parties. These are provided for your convenience only. WEX Health, Inc. does not control these websites and is not responsible for their content and accuracy. The existence of such links does not indicate any approval, endorsement or authentication of these sites, any benefits, products or services described on these sites, or of any other material appearing on such linked sites. The existence of such links does not indicate any association between WEX Health, Inc. and the owners or operators except as specifically set forth on My Benefit Express™ or in other WEX Health, Inc. materials. You assume sole responsibility for use of third-party links.

You may establish a hypertext link to this website, provided (a) you only link to the URL provided, (b) the link does not state or imply any endorsement or sponsorship of you, your company, or your website by WEX Health, Inc., (c) you do not remove or obscure, by framing or otherwise, advertisements, the copyright notice, or other notices on this website, (d) you provide WEX Health, Inc. notice of such link by sending an e-mail to Help@MyBenefitExpress.com, and (e) you promptly discontinue providing links to this website upon notification by WEX Health, Inc.
CORRUPTION OF DATA: You agree not to add to, delete from or otherwise change or modify any data, information or report that you receive from My Benefit Express™ or that you cause, directly or indirectly, to be downloaded or transmitted from the website. You agree not to directly or indirectly cause to be uploaded or transmitted to the website any information, data or code which is likely to cause mischief, damage, loss or corruption of data, information or files stored or being transmitted to or from this website.
DISCLAIMERS: My Benefit Express™ IS PROVIDED ON AN "AS IS" BASIS AND WEX HEALTH, INC. EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF ORIGINALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WEX HEALTH, INC. DOES NOT GUARANTEE CONTINUOUS, UNINTERRUPTED, ERROR FREE OR SECURE ACCESS TO THE WEBSITE, AND OPERATION OF THIS WEBSITE MAY BE INTERFERED WITH BY NUMEROUS FACTORS OUTSIDE OF OUR CONTROL.

WEX HEALTH, INC. DISCLAIMS ALL RESPONSIBILITY AND SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES OR LOST PROFITS, LOSS, INJURY, CLAIM, COST, EXPENSE, DEFICIENCY, LIABILITY, OR DAMAGE OF ANY KIND, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF WEX HEALTH, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF THE SAME, RESULTING FROM, ARISING OUT OF OR IN ANY WAY RELATED TO (A) ANY ERRORS IN OR OMISSIONS FROM THIS WEBSITE AND ITS CONTENT, INCLUDING BUT NOT LIMITED TO OUTDATED INFORMATION AND TYPOGRAPHICAL ERRORS, (B) THE UNAVAILABILITY OF THE WEBSITE OR ANY PORTION THEREOF, (C) YOUR USE OF THIS WEBSITE, OR (D) YOUR USE OF ANY EQUIPMENT OR SOFTWARE IN CONNECTION WITH THIS WEBSITE. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THIS WEBSITE, OR WITH ANY OF THESE TERMS AND CONDITIONS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEBSITE.

WEX HEALTH, INC. CANNOT AND DOES NOT WARRANT AGAINST HUMAN AND MACHINE ERRORS, OMISSIONS, DELAYS, INTERRUPTIONS OR LOSSES, INCLUDING LOSS OF DATA. WEX HEALTH, INC. CANNOT AND DOES NOT GUARANTEE OR WARRANT THAT FILES AVAILABLE FOR DOWNLOADING FROM THE WEBSITE WILL BE FREE OF INFECTION BY VIRUSES, WORMS, TROJAN HORSES OR OTHER CODE THAT MANIFEST CONTAMINATING OR DESTRUCTIVE PROPERTIES.

IN NO EVENT SHALL WEX HEALTH, INC. OR ANY OF ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY DISCLOSURE OF INFORMATION PROVIDED TO WEX HEALTH, INC. EVEN IF SUCH DISCLOSURE IS CAUSED BY THE NEGLIGENCE OF WEX HEALTH, INC., EXCEPT TO THE EXTENT THAT SUCH IMPROPER DISCLOSURE IS DIRECTLY CAUSED BY THE INTENTIONAL MISCONDUCT OF WEX HEALTH, INC..

PLEASE NOTE THAT SOME JURISDICTIONS MAY NOT ALLOW THE ABOVE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
Waiver and Release: In no event shall WEX Health, Inc. or any of its affiliates, officers, directors, employees, or agents be liable for any damages, direct or indirect, special, incidental, consequential or punitive, and are hereby excluded even if a WEX Health, Inc. party has been advised of the possibility of such damages. WEX Health, Inc. (and each WEX Health, Inc. party) does not warrant or guarantee that the functions or services performed on the website will be uninterrupted or error-free or that defects on the website will be corrected. You agree to release each WEX Health, Inc. party and forever waive any and all claims you may have against any WEX Health, Inc. party based upon any theory of liability resulting from your relationship with a WEX Health, Inc. party or your use of this website.
Severability: You agree that if any provision of these Terms and Conditions of Use is found void or unenforceable, including without limitation the warranty disclaimers and liability limitations set forth above, this will not affect the validity of the balance of these Terms and Conditions of Use, which shall remain valid and enforceable, and the invalid or unenforceable provision shall be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.
Governing Law: These Terms and Conditions of Use shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflicts of law provisions. Any legal action or proceeding arising out of or relating to these Terms and Conditions or My Benefit Express™ shall be exclusively subject to the jurisdiction of the federal courts of the United States of America and/or the state courts of Illinois located in Chicago, Illinois. Any cause of action or claim a user may have with respect to this website must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred.

© 2001 - 2024 WEX Health, Inc. - All rights reserved.

Login Help

Helpful links

Which browser is required?
What if I have trouble signing in?
What is my username?
What is my password?
What if I forgot my password?
What does 'Sign On Not Accepted' mean?
Should I allow my browser to save my password for this site?
Can my employer or insurer see my personal information?
What can my employer or insurer see?
Why do I have to re-enter my username and password?
How do I contact a Customer Service Representative?
What if I don't have an account for this site?

Which browser is required?

MyBenefitExpress^TM supports the following browsers:

The most recent release of Google Chrome.
The most recent release of Microsoft Edge.
Microsoft Internet Explorer 11 (not in Compatibility Mode).
The most recent release of Mozilla Firefox.
The most recent release of Safari for OS X and iOS.

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Cookies: Enabled
JavaScript: Disabled
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If you are experiencing slowness, please test your internet speed at Speedtest.net.

What if I have trouble signing in?

Make sure that your browser accepts cookies. Cookies are used by this site to maintain a secure connection as you move around the website. They are not written to the hard-drive of your machine.

Also, make sure that your username and password are entered correctly.

What is my username?

Your username is a unique identifier that allows this site to provide you with customized information. As a service to you, your username and password have already been established based on personal data provided by your employer. Your username can not be changed. If you do not remember your username, click the Login Instructions link on the login page.

What is my password?

Your initial password was provided along with the information about this site. As a security measure, you will be required to change your password as soon as you have successfully accessed this site for the first time. This will ensure that your personal information remains private and inaccessible to others.

What if I forget my password?

You can reset your password by clicking 'Forgot Password?' on the login page. 'Forgot Password?' can be found directly below the 'Login' button.

What does 'Sign On Not Accepted' mean?

This is a special message you see only if you have made too many errors trying to sign in. After the fifth attempt, your account will be locked and you must contact WEX Health, Inc. to have it reset.

Should I allow my browser to save my password for this site?

To keep your personal information private, always answer No to this question. While browsers offer the ability to save passwords as a convenience for users, it becomes a question of security. The password is written to the hard drive of the machine you are using. If you answer 'Yes' to have the password saved, anyone using that machine may be able to access this site as if they were you.

Can my employer or insurer see my personal information?

Your employer provided and is entitled to see your personal demographic, employment, and benefit election information. We are committed to protecting the privacy and security of your personal health information and this site was designed to ensure that your information is safe. However, if you choose to share personal health information on this site or with a Service Representative, your employer may see it.

What can my employer or insurer see?

Your employer or insurer will receive information regarding your current benefit plan elections and if you choose to share personal health information on the site or with a Service Representative your employer may see it.

Why do I have to re-enter my username and password?

For increased security on this site, the system will automatically sign you off after 15 minutes of no activity. This is a security feature for your protection; to get back on the system, you will need to sign in with your site username and password.

How do I contact a Customer Service Representative?

Phone

Call for assistance. Normal hours of operation are 7:30a.m. to 6:00p.m. CST.

What if I don't have an account for this site?

Employers offer this site as a benefit to their employees. To find out if your company offers a site, contact your employer's HR/Benefits Department. If they have an account for you, you will be able to sign on to this site right away.